Contract Management

Transforming FM contracts into high performing assets.

Your FM contracts should deliver value, performance and accountability, not consume your time and erode your budget. We provide expert, independent contract management so your contracts actually work.

Book a free consultation See the DICE approach

Trusted across the public and private sector

Is your FM contract actually delivering?

Often your largest operational cost, and one of the least managed.

FM contracts are frequently among the biggest operational expenditures an organisation carries, yet too often they underperform, drift commercially and become a burden rather than an asset. Independent contract management turns them back into something that works for you.

What we do

Expert support across every dimension of contract management.

Contract Governance & Performance Management

Robust governance and KPI management that holds suppliers to what they signed up to, with the reporting to prove it.

Commercial & Cost Control

We manage the commercials, validate contractor charges and protect the value you tendered for across the life of the contract.

Service Improvement & Optimisation

Continuous improvement, so the service gets better over time rather than quietly drifting backwards.

Risk & Compliance Management

We keep the contract compliant and the risk managed, from statutory obligations to safety and audit readiness.

The result

Measurable outcomes, not just management.

Improved Service Quality

Standards that rise and stay risen, held in place by evidence.

Reduced Costs

Cost leakage removed and spend optimised, often within months.

Supplier Accountability

Suppliers held to the contract, with performance made visible.

Stronger Governance

Clear structure, reporting and controls you can rely on.

Strategic Alignment

Contracts that pull towards your objectives, not away from them.

Evidence Based Decisions

Decisions grounded in data, not opinion or habit.

One method behind every service

Contract management, run on the DICE™ Approach.

Discover, Interpret, Challenge, Execute. The same evidence led method underpins all of our FM consultancy work.

See how we work

Public & private sector expertise

Experience across all FM models and sectors.

Central & Local Government

Healthcare & NHS Estates

Education & Universities

Corporate & Commercial

"EMC compiled and coordinated a very professional and effective process on our behalf. The outcome, and the experience of working with EMC over what is now approaching four years, is one I would recommend to anyone."

Jonathan Face, Director of Services, G4S

Months

To first savings

£40m+

Client savings

15+

Years in FM

100%

Independent

FAQ

Outsourced contract management, frequently asked questions.

What is outsourced contract management in FM?

It involves appointing an independent specialist like EMC to oversee and manage your FM contracts, ensuring performance, compliance and value are consistently delivered on your behalf.

How does it reduce costs?

Through benchmarking, validation of contractor charges and proactive performance management, we eliminate cost leakage and optimise spend, often identifying savings within the first few months.

Can you manage complex PFI contracts?

Yes. We have extensive experience managing and auditing PFI and PPP contracts, including lifecycle cost validation, performance monitoring and full handback support.

Do you replace our in-house team?

We work alongside your team or act as a fully outsourced function where required. We enhance capability rather than replace it, and align to your existing governance structure.

How quickly can you get started?

Because we start with your existing contract and data, we can mobilise quickly and often surface early wins within the first few months.

Making an operational difference

Is your contract delivering what it should?

If it is drifting, underperforming or simply taking too much of your time, start with a short, no obligation conversation.

Book a free consultation Or call us0330 236 9259