Service Audits & Improvement

Audits that turn FM data insights into real savings.

Independent facilities management audits and reviews across cost, compliance and performance. We help you reduce costs, improve service and mitigate risk, using a suite of bespoke audit tools that show exactly what you are paying for. It starts with a free, no obligation consultation.

Trusted across the public and private sector
RICS Bath Spa University Salford Community Leisure Eddie Stobart Nexperia Wigan and Leigh College
What we deliver

Facilities management audit and review services.

A suite of bespoke audits that give you the full picture of your FM contracts, so you can act on evidence, not assumption.

Financial Analysis

Forensic analysis of contract costs and spend, so you can see exactly where money is going and where it can be saved.

Compliance Assurance

Independent checks that suppliers and services meet their contractual, statutory and safety obligations, with the evidence to prove it.

Spend Transparency

Clear, itemised visibility of what you are paying for, so hidden and unnecessary costs have nowhere to hide.

Service & Customer Reviews

Feedback direct from the people a service affects, so strategic decisions are based on reality and the true value of a contractor.

Benchmarking

Compare cost and quality against the wider market to know whether your contract still represents genuine value for money.

Supplier Performance Audits

Hold suppliers to the KPIs and service levels you agreed, throughout the contract cycle, so standards do not slip after mobilisation.

One method behind every service
Every audit runs on the DICE™ Approach.

Discover, Interpret, Challenge, Execute. The same evidence led method underpins all of our FM consultancy work.

See how we work
Why audit with EMC

Protect profitability and mitigate financial risk.

We support your organisation on the journey to reducing costs, improving performance and managing risk, using bespoke audit tools and reviews built on real evidence.

Our audits pair independent forensic benchmarking with hands on operational experience, and feed naturally into ongoing contract management where you want the gains protected long term.

Every audit produces actionable recommendations and clear performance metrics, so you can lift service quality, strengthen supplier relationships and deliver long term value.

1

We do not sell services. We protect your interests.

2

We bring data to decisions usually made on gut feel.

3

We surface hidden cost and under performance.

4

We have sat on both sides of the table.

"EMC compiled and coordinated a very professional and effective process on our behalf. The outcome, and the experience of working with EMC over what is now approaching four years, is one I would recommend to anyone."

Jonathan Face, Director of Services, G4S
£40m+
Client savings
15+
Years in FM
100%
Independent
UK
Wide coverage
FAQ

Facilities management audits, answered.

What is a facilities management audit?
An FM audit is an independent review of your facilities contracts and services, covering cost, compliance and performance, to show whether you are getting the value and standards you are paying for.
How can an FM audit save money?
By analysing spend in forensic detail and benchmarking it against the market, an audit reveals overcharging, unnecessary costs and under performing services, so you can act on clear evidence.
How often should facilities contracts be audited?
Most organisations benefit from a review at least once a year, and around key contract milestones such as renewal, price reviews or a change in scope.
Which FM and soft service contracts do you audit?
We audit cleaning, security, catering, M&E and wider FM and soft service contracts across the public and private sector.
What do we receive at the end of an audit?
Actionable recommendations and clear performance metrics you can use to improve service quality, strengthen supplier relationships and drive long term value.
Making an operational difference

Think you could be paying too much?

A short, no obligation conversation is usually enough to see where an audit could reduce cost and risk across your FM contracts.