FM Benchmarking That Goes Beyond the Averages.
Most benchmarking tells you whether your costs look similar to everyone else. Our forensic approach tells you whether you are actually getting value for money, and exactly where the gap is.
Traditional benchmarking gives you a false sense of security.
Most FM benchmarking compares your costs to the market and tells you whether you look similar. But similar to the market and good value for money are not the same thing. If your contract was structured inefficiently five years ago, benchmarking against other inefficient contracts simply confirms you are equally inefficient. The 5 to 15% that leaks through unmanaged scope, inflated rates and legacy drift stays invisible.
Apples to oranges comparisons
Different scopes compared in the same cost category, so your contract looks competitive when it is not.
Assumed specifications
Generic specs that do not reflect what you actually buy, hiding the real differences.
Legacy inefficiency in the data
Comparing you to contracts that drifted years ago just confirms shared inefficiency.
Blunt metrics
Headline cost per square metre hides where the value actually leaks away.
We start with your contract, not the market.
Forensic benchmarking begins with your actual scope, frequencies, staffing model and cost structure, then builds a true like for like comparison from the ground up. We benchmark across six FM disciplines.
Cleaning
Scope, frequencies and productivity rates tested against real market data, not headline rates.
Cleaning benchmarkingSecurity
Manned guarding, technology and control room costs benchmarked against genuine equivalents.
Security benchmarkingCatering
Subsidy, pricing and labour models compared like for like across comparable operations.
Catering benchmarkingVending
Machine mix, commission and product margins reviewed to reveal the true cost of the service.
Vending benchmarkingSustainability
Energy, carbon and resource costs benchmarked so efficiency gains can be evidenced.
Sustainability benchmarkingRecycling & Waste
Volumes, uplifts and rebates tested against the market to cut cost and improve recovery.
Recycling benchmarkingThe EMC three step benchmarking process.
Forensic Contract Audit
We take your current contract apart: scope, frequencies, staffing and rates, to establish exactly what you buy and what you pay.
Independent Market Benchmarking
We compare that true baseline against independent market data, like for like, to find the real gap between what you pay and what you should.
Commercial Optimisation Plan
You get a prioritised, commercially evidenced plan to close the gap, with the numbers you need to renegotiate or retender.
Discover, Interpret, Challenge, Execute. The same evidence led method underpins all of our FM consultancy work.
See how we workCommercial evidence you can act on.
Most organisations overpay for FM services without knowing it, not because anyone is behaving dishonestly, but because contracts drift over time and most benchmarks are too generic to reveal the real gap.
A forensic benchmark identifies exactly where you are versus where the market sits, and gives you the commercial evidence to act, whether that means renegotiating with your current provider or going to tender.
The output is clear, defensible and prioritised, so the value is easy to see and easy to realise.
A true like for like view of your costs.
The 5 to 15% that usually stays hidden.
Evidence to renegotiate or retender.
A prioritised plan, not just a number.
"EMC compiled and coordinated a very professional and effective process on our behalf. The outcome, and the experience of working with EMC over what is now approaching four years, is one I would recommend to anyone."
FM benchmarking, frequently asked questions.
What is FM benchmarking and why does it matter?
How is forensic benchmarking different from traditional benchmarking?
How often should FM services be benchmarked?
Which FM services can be benchmarked?
Can benchmarking lead to disputes with our current provider?
Think you might be overpaying?
A forensic benchmark shows you exactly where you stand against the market, and where the 5 to 15% is hiding. Start with a free, no obligation consultation.
