Benchmarking
What FM services should cost and why: soft services, catering and whole-contract benchmarking, and the forensic method behind it.
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Forensic benchmarkingThe Day We Stopped Benchmarking Costs
Why EMC developed the DICE™ Approach – and why Facilities Management needs it now more than ever For years, clients ...
If I had £1 for every time someone asked which datasets we use…
.. I’d probably have enough to buy another benchmarking database. But I still wouldn’t know whether the benchmark was right. ...
A Number Means Nothing… Until It Means Everything
Facilities management has become increasingly data-led, and rightly so. Senior stakeholders want evidence. Procurement teams want comparators. Finance directors want ...FM Talk newsletter
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Is Your FM Service Expensive, Over-Specified or Misunderstood?
High cost is one of the easiest things to spot in an FM benchmark. It is also one of the ...
Why the Best Benchmarking Starts After the Numbers
After more than twenty years working in benchmarking, I have come to a simple conclusion: the most interesting part of ...Explore FM Talk
FM Strategy & Delivery ModelsThe Single-Service Model Everyone Wrote Off Is Coming BackContract Management & AuditsISS wants 6% margins with fewer price rises.Procurement & TenderingWhy Procurement Finds It So Hard to Say “Our Data Is Wrong”PFI & Public SectorThe deduction that never comesCatering & VendingUK Vending: Service, Choice and the Machine That Should Know BetterWorkplace54 million square feet: right direction, wrong unit of measureSustainability & ESGThe Case for Writing Heat into FM ContractsNewsFM Weekly: Takeovers, New Contracts and the Changing Cost of Outsourcing
FM Talk is published by EMC Associates, an independent FM consultancy with no supplier ties. Need advice on Benchmarking? Talk to EMC.
