Benchmarking
What FM services should cost and why: soft services, catering and whole-contract benchmarking, and the forensic method behind it.
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Catering benchmarkingCheap Lunches Are Over
Why Procurement Teams Need to Stop Pretending Otherwise Rising food costs are exposing a deeper issue in workplace catering. For ...
Catering benchmarkingUniversity Catering Needs Benchmarking, Not Blunt Cuts
The financial pressure on UK universities is now impossible to treat as a passing squeeze. The Office for Students’ latest ...
Catering benchmarkingBenchmarking School Catering: Balancing Quality and Cost
Discover how effective benchmarking in school catering can save up to 20% of budgets while maintaining high-quality meals for students.FM Talk newsletter
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Rethinking FM Benchmarking: Why Traditional Approaches Fall Short
The prevailing view among many Facilities Managers is that traditional benchmarking provides a solid foundation for assessing performance and identifying ...
Forensic benchmarkingBenchmarking vs Forensic Benchmarking in FM
Why the difference is costing organisations millions (and how to fix it) In facilities management, benchmarking is often treated as ...
Redefining Benchmarking for Facilities Management Success
Discover how customised forensic benchmarking can transform facilities management by moving beyond generic averages to unlock hidden value.
Forensic benchmarkingThe Forensic Benchmark: Moving Beyond Averages to Real Value in FM
The Problem with “Benchmarking” Across the FM sector, benchmarking is often treated as a simple comparison exercise. A few data ...
Soft services benchmarkingEnhancing Tender Management: The Role of Accurate Soft Service Benchmarking
Accurate benchmarking is crucial in tender management, helping organisations craft competitive and realistic tenders. Explore the benefits with EMC's expert insights.
Soft services benchmarkingThe Dark Art of Soft Service Benchmarking
Why most FM benchmarks are wrong – and what it’s costing you The uncomfortable truth Soft service benchmarking in FM ...
The hidden cost curve in FM
Why the next 5 years will expose weak contracts The UK FM market is heading into a quiet but significant ...Explore FM Talk
FM Strategy & Delivery ModelsThe Single-Service Model Everyone Wrote Off Is Coming BackContract Management & AuditsISS wants 6% margins with fewer price rises.Procurement & TenderingWhy Procurement Finds It So Hard to Say “Our Data Is Wrong”PFI & Public SectorThe deduction that never comesCatering & VendingUK Vending: Service, Choice and the Machine That Should Know BetterWorkplace54 million square feet: right direction, wrong unit of measureSustainability & ESGThe Case for Writing Heat into FM ContractsNewsFM Weekly: Takeovers, New Contracts and the Changing Cost of Outsourcing
FM Talk is published by EMC Associates, an independent FM consultancy with no supplier ties. Need advice on Benchmarking? Talk to EMC.

